©2016 by Apple Tree Canterbury LTD

Macbook-Repair.com

Apple Tree Canterbury

22-24 Stour Street

Canterbury Kent CT1 2NZ

 Above Canterbury Cycle Centre

Please Press Intercom

Email: Support@AppletreeCanterbury.com

Tel: 07952576999

Free Postal. More Info

How To Post

Looking to post us a device for testing? Make sure you have first followed the steps in "How To Sell Your Apple". Then you can give a description to your consultant and get a quote. Once this is completed you can send your device in for testing and inspection. 

 

Step 1, Correct Postage!

Devices that are valued over £50.00 should be sent by Royal Mail Special Delivery. This gives insurance up to £500.00. Simply box your device and pop it in the post "Special Delivery" to our postal address for testing and inspection.

 

Please ensure you let your consultant know the tracking number of the special delivery device and its contents.

 

If your device is valued at under £50.00. It can be sent "Recorded Delivery" by Royal Mail. Please let your consultant know the tracking number. 

 

You can use any box to send us the device, but please remember that we will only refund the value of the lowest postal option. Check box sizes to ensure you are not overpaying for postal services.

 

Make sure the device is protected for its journey to us with a sturdy box and packaging. You don't want the device damaged in transit.  

 

Boxless? If you need boxes or packaging, Please let us know and we will post it out to you.

 

Postal Address

Apple Tree

22-24 Stour Street

Canterbury

Kent 

CT1 2NZ

 

Step 2, The Correct Information!

You can email your consultant the tracking number and details of the device. Please ensure you also include a letter in with the device with your contact details and any other useful information. 

 

Step 3, Free Post!

If the equipment matches the description and passes the test inspection, the cost of the post will be added to your payment by Bank Transfer or PayPal.

 

Step 4, Payment!

Once we have tested the device and found it to have no additional faults and it matches your description, we will contact you for your bank details and complete a Bank or PayPal transfer.

 

Important!

Please remember, all devices must have your iCloud removed from the device. Please click on "How To Sell Your Apple" for details on how to remove iCloud from your device.